Programming Coordinator

NBC Universal is seeking a Programming Coordinator to join a driven and highly motivated team located in Englewood Cliffs, NJ as part of the Program Operations team in Media Operations. This coordinator role will have a primary focus on VOD and will gain valuable experience in our enterprise systems. The ideal candidate will work collaboratively with the rest of Media Fulfillment, Product, and Engineering teams across multiple site locations. Monitor delivery of content to specified platforms, troubleshooting, and escalating to quickly rectify any potential issues. Manage late night Peacock quick turn ingest & deliveries including SNL and all other day & date titles Monitor Studio delivery queue and escalate any errors or stuck states to L1 Support team Provide support for pre and post checks on content that has delivered to ensure all information is correct outbound, and that each piece of media has successfully reached its destination. Monitoring and working to resolve partner tickets that come in daily. This includes escalation, fixing content entries and retrying deliveries. Will work closely with our digital networks origination center who are confirming that content is available on the actual platforms. Must have and retain a solid understanding of internal workflow tools that the coordinator would be trained on. Provide network coverage for brand owners where necessary. Work in multiple systems to create and manage orders. May be assigned to different brands based on business needs.