CDN Engineer

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive. The CDN Engineer will join the Content Delivery Engineering team, within the Global Video Engineering organization at NBCUniversal. The successful applicant will be responsible for ensuring our propositions across the US and Europe provide the highest quality experience for streaming VOD, Event and Linear content, by applying their subject matter expertise in the design and use of content delivery networks for web-scale video delivery. Responsibilities Build a comprehensive, technical understanding of how all NBCUniversal's streaming products and associated technologies operate. Develop new designs needed to improve performance & features for our products and services. Provide diligent peer review to changes as part of a team focussed on reducing incidents and improving reliability. Bring rigor and insight to the development of our FT and NFT test methods and procedures. Have an eye for developing automation to reduce team toil and unforced errors. Enjoy troubleshooting and complex problem solving, while collaborating with the team to arrive with results. Make best use of all monitoring solutions to diagnose issues and support in-depth analyses. Create and maintain operations runbooks for managing the production CDN network. Participate in on-call rotation to resolve operational issues and performance degradation.