Delivery Director
The Director of Delivery will provide project delivery expertise across International Operations and Technology, from Media Systems to IT & Workplace infrastructure. This role will work across multiple O&T teams, the international TV businesses who interact with our core business systems and many other business units. The role will lead a small direct team and provide project delivery for strategic projects and ad hoc business driven service launches. The focus will be supporting the regional operations leads and their customers and interaction with key partners such as our US Technical Operations colleagues in Operations, Product & Engineering. As new systems, services and processes are created and evolve, this role will provide direction, delivery and governance on best practices associated with the transition of services and systems into the operational arena. This includes: Driving cross functional International Media Operations (IMO) initiatives supporting productivity and effectiveness, maintaining the overall project roadmap & priorities. Supporting operational leads and the business solutions management teams to develop solutions proposals for customer focused improvement opportunities that are incorporated into the overall roadmaps. Ensuring seamless and efficient transition of projects from development to operation. Provide project management oversight, governance & reporting across IMO. Continuously improve productivity and effectiveness of the teams and systems used to support the team. Supporting engagement leads to ensure effective initiation, delivery, and benefits realisation of project deliverables. Key Responsibilities: Be a member of the IMO Leadership team, providing leadership and guidance to the delivery team. Working with the other members of the leadership team to set high standards of quality, reliability, and efficiency for the department. Ownership of the project management methodology and tool set being used by the project, programme, and virtual project teams. Ensuring the teams maintain a balanced skill set in agile project delivery methodologies, change management, and programme management. Provide leadership of and ownership for the International Delivery roadmap ensuring that the team can deliver their committed portfolio of projects. Support the development of pre project proposals offering guidance on duration, effort and deliverables, providing signoff on them before submission to business stakeholders. Act as stakeholder for many internal or cross divisional strategic projects that need direction and guidance. Ensure clean transition of projects led by the delivery team into live operational environments across multiple functional teams which are based globally. Ensure that the delivery team meet their KPI’s, key milestones, and project deadlines providing routine reporting on performance to executive leadership. Develop and manage credible relationships and communication with senior stakeholders and their teams in central and global operations to ensure that business change can effectively be managed during the delivery lifecycle of a project. Act as the senior stakeholder for project operational readiness and deliverables, ensuring the Product & Delivery teams alongside the Engineering teams provide seamless service transition and management of change into live environments and operational teams. Guide the delivery and integration of new services and systems to ensure delivery and realisation of productivity benefits. Responsibilities are not limited to the above description and may be modified at any time by the company.