Sr. Manager, S2P Application Operations
The Sr. Manager, S2P Application Operations will be responsible for overseeing the end-to-end Source-to-Pay processes within the organization, ensuring efficiency, compliance, and alignment with strategic goals. This role involves managing the sourcing, procurement, and payment processes, leveraging technology to optimize operations, and collaborating with various stakeholders to drive continuous improvement. The ideal candidate should have a strong background in sourcing, procurement, and finance, with the ability to lead a team and drive process improvements. This role provides strategic/tactical leadership and oversight for creating, sustaining, implementing, and driving efficient and effective technical initiatives and processes in support of business objectives. He/she will collaborate with leaders and stakeholders from both functional and technology organizations as well as operations to ensure proper coordination and execution of activities related to the delivery of technology projects/operations. Candidate will support technology rollouts from initiation to project closure; managing governance around technology processes; supporting issue escalations; and reporting tools. This position requires significant interaction with cross-functional departments and collaboration across other technology peer groups. Candidate must have excellent communication and relationship management skills to influence strategy, prioritize business needs and resolve issues. This position is part of the TechOps Enterprise Product organization, reporting to the Director of S2P Applications. Responsible for leading day-to-day business operations for entire S2P applications/environment and escalation point for technology, including enhancements, incidents, and upgrades. Responsible for supporting/managing internal key technical/business stakeholders to drive S2P transformation, technical planning, and design decisions for S2P applications. Responsible for the managing a team of full-time employees including activities such as hiring, onboarding, training, coaching, performance reviews and performance management. Responsible for serving as a central knowledge champion and subject matter expert for S2P technologies, SAP S/4 HANA and related systems to the technical/developer community. Support the implementation and optimization of S/4 HANA and other S2P software solutions. Monitor and report on key performance indicators (KPIs) related to S2P operations using S/4 HANA/SAP analytics tools. Responsible for overseeing additional activities and managing ongoing projects and resources from 3rd party vendors. Keeps up to date with industry trends and makes recommendations to upper management on new features and innovation ideas for S2P applications. Create positive experience & find ways to upsell clients. Maintain program/project level oversight and manage exceptions related to timelines, milestones, and business transformation strategies. Experience in manage budgets, reviewing SoW/Change orders, resource allocation, resource conflicts. Hybrid work locations: Los Angeles, CA, Englewood Cliffs, NJ, New York, NY, or Philadelphia, PA