Manager, Software Engineering

Are you both engineering and customer obsessed? You're right for this role if you have experience driving to increase levels of reliability, automation, and customer satisfaction. We are seeking an experienced Manager, Software Engineering with over 10 years of technology expertise, including a minimum of 3 years in a managerial capacity. The ideal candidate will possess a deep understanding of architecture in both on-premises and cloud environments, coupled with robust knowledge and practical experience in either AWS or Azure platforms. Additionally, the candidate should exhibit a positive mindset, the ability to dive deep into technology issues to help the team troubleshoot challenges effectively, and a commitment to striving for excellence in quality. As a member of NBCUniversal's Platform Development & Engineering Experience (PDEX) Team, you will be part of a new effort to define how the organization builds custom applications on the cloud. This is a unique role in that it can touch every NBCUniversal business, both creative and operational, creating applications that redefine how we do business. Responsibilities Lead and manage a team of software engineers, providing guidance, support, and mentorship to ensure the successful delivery of projects. Collaborate with cross-functional teams including product management, design, and QA to define project requirements, scope, and timelines. Drive the architectural vision and strategy for software solutions, considering both current and future needs. Oversee the design and implementation of scalable, secure, and high-performance software systems. Champion best practices in software engineering, including code quality, testing, and documentation, while striving for excellence in quality. Monitor and optimize software development processes to improve efficiency and productivity. Exhibit a positive mindset and dive deep into technology issues to help the team troubleshoot challenges effectively. Stay abreast of industry trends and emerging technologies, evaluating their potential impact on the business, and advising on adoption strategies. Drive metrics standardization, gathering, and automation. Analyze and report resulting metrics and adjust the overall team strategy accordingly with engineering leadership; define the value and return of an application. Analyze customer needs and develop engineering team roadmap and backlog based on organization goals and customer impact. Establish productive relationships with internal Cloud, Architecture, Cyber Security, and Business Engagement teams to ensure the organization can deliver software on time on the most appropriate technology available. Define and manage projects and products that improve our software products' consistency, reliability, and security. Participate in budgeting and proposal efforts by completing project scoping, cost-benefit analyses, and level of effort assessments.