Ensure that Universal Studios Hollywood's vision, mission, and values, as well as the Guest Service Philosophy and Standards, are understood and supported throughout the organization. Essential Responsibilities: Cultivate and lead a culture that promotes a professional, collaborative, inspiring, fun, and teamwork-driven work setting for all Team Members. Oversee and manage the daily functions and development of Show Quality supervision and casting teams, including managing staff and process/procedures as well as providing necessary support for the operations.

Summary Provides essential structure and support to the Entertainment AV team with daily operations and projects of various scale, including daily park entertainment, marquee events, placemaking efforts, and special projects. For each, works with the team on driving the production process forward with an emphasis on organizational skills, documentation, and communication. Essential Functions Provide daily supervision of the duties, priorities, and workflows of Entertainment Audio/Video group, including Entertainment Technical Services (ETS) sub-group.