NBC Sports Next, an NBC Universal company, is hiring a Revenue Planning Analyst. This role will support the revenue planning and strategic analysis efforts within NBC Sports Next, focusing primarily on the Youth & Rec Sports (YRS) business. The role will support the long-range planning and annual budget process for our service and subscription brands within the YRS business as well as assist with building revenue enhancing strategies.

In this role, you will specifically support our SportsEngine platform as an Account Manager supporting our current clients. As a strong team player, you will be responsible for providing unparalleled service to our existing customer base. Specifically, focusing on renewals, product/feature add-ons, increasing customer engagement and securing customer referrals.

Responsibilities: Supporting the Director, CRM Operations, ensure the smooth deployment of CRM campaigns. Balance technical knowledge with consumer experience focus Manage email team workflows, production capacity and schedule; identify process improvements to increase accuracy, efficiency, and scale to capacity of the team. Act as a cross-functional project manager to intake requirements from stakeholders (Brand marketing, CRM, Ad Sales, etc.) to gather requirements, design solutions, troubleshoot issue as well as build and execute world-class email and automation campaigns end-to-end.

Maintain customer contact & deployment calendars and work with team to ensure all campaigns are planned, executed, and wrapped up. Manage and execute email and text channel marketing technical systems. Manage technical email and text system administrators. Work cross-functionally with internal teams (Brand marketing, CRM, Ad Sales, etc.) to execute sophisticated email and mobile journeys, automations, behavioral, transactional, and triggered campaigns. Ability to set up and deploy campaigns within Salesforce Marketing Cloud (SFMC).